1

I translate "您好,我是否能知道原因呢" to "Hello, can I know the reason"
But it looks like lose courtesy meaning.

How to normally behavior courtesy meaning this chinese sentence in english?

2

The word 您 as an alternate for 你, implicates that you really respect the person you are talking, thus, you would also need to use 'May I' to show politeness while asking.

I would translate it as follow:

Greetings Sir/Madam, may I know what is the reason?

0

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